Shipping policy

Shipping Policy

Last Updated: 2 july , 2026

Thank you for shopping with Bliss theory . We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how we process, ship, and deliver your orders.

1. Order Processing

All orders are processed within 1-2 days after successful payment confirmation.

Orders are processed only on business days, excluding weekends and public holidays.

Please note:

Orders placed after business hours may be processed on the next business day.
During sales, festive seasons, or promotional events, processing times may be longer than usual.
If additional verification is required, processing may be delayed.

Once your order has been processed, it will be handed over to one of our shipping partners for delivery.

2. Shipping Methods

We partner with reliable courier and logistics providers to ensure safe and timely delivery.

Available shipping methods may include:

Standard Shipping
Express Shipping (where available)
Cash on Delivery (if applicable)

The available shipping options for your location will be displayed during checkout.

3. Shipping Charges

Shipping charges are calculated at checkout based on factors such as:

Delivery location
Order value
Product weight or dimensions
Selected shipping method

Our current shipping charges are:

Standard Shipping: ₹50
Express Shipping (if available): ₹150
Free Shipping: Available on orders above ₹1000 (if applicable)

Any applicable shipping charges will be clearly displayed before you complete your purchase.

4. Estimated Delivery Time

Estimated delivery timelines are as follows:

Metro Cities: 2-4 business days
Other Cities and Towns: 3-6 business days
Remote or Rural Areas: 8-9 business days

These are estimated delivery times and may vary depending on your location and courier availability.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email and/or SMS containing:

Order number
Tracking number
Courier partner details
Tracking link (where available)

You can use the tracking number to monitor the status of your shipment.

If you do not receive tracking information within 3 business days after your order is processed, please contact us.

6. Delivery Delays

While we strive to deliver orders within the estimated timeframes, delays may occur due to circumstances beyond our control, including:

Severe weather conditions
Public holidays
Natural disasters
Government restrictions
Transportation disruptions
High order volumes
Courier network delays
Incorrect or incomplete shipping information provided by the customer

We appreciate your patience and will make reasonable efforts to keep you informed of any significant delays.

7. Delivery Address

Customers are responsible for providing a complete and accurate shipping address at the time of placing an order.

Please double-check:

Recipient’s name
House/Flat number
Street and locality
City
State
Postal/PIN code
Mobile number

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

8. Failed Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed because:

the recipient is unavailable,
the address is incorrect,
the package is refused, or
delivery cannot otherwise be completed,

the shipment may be returned to us.

In such cases, additional shipping charges may apply if you request the order to be shipped again.

9. Damaged or Missing Packages

If your package arrives damaged or appears to have been tampered with:

Inspect the package before accepting delivery whenever possible.
If the package is visibly damaged, you may refuse delivery.
Contact us within 48 hours of delivery with your order number and photographs of the package and product.

We will review the issue and assist you in accordance with our Return and Refund Policy.

10. Incorrect Items

If you receive:

the wrong product,
an incomplete order, or
a product different from what you ordered,

please contact us within 48 hours of receiving your order.

We will investigate the issue and provide an appropriate resolution.

11. International Shipping

At this time, Bliss Theory ships only within India. We do not currently offer international shipping.

12. Shipping Restrictions

Certain products may not be deliverable to specific locations due to courier limitations or legal restrictions.

If we are unable to deliver to your location after an order is placed, we will notify you and arrange a suitable resolution, including a refund where applicable.