Terms Of Service

Terms of Service

Last Updated: 2 july , 2026

Welcome to Bliss Theory . These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you represent and warrant that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • The information you provide is accurate, current, and complete.

2. Account Terms

You may be required to create an account to access certain features of our website.

You agree to:

  • Provide accurate and up-to-date information.
  • Maintain the confidentiality of your account credentials.
  • Be responsible for all activities conducted under your account.
  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or unlawful activities.

3. Products and Availability

We make every effort to display our products accurately, including descriptions, specifications, packaging, and images.

However:

  • Product images are for illustrative purposes only.
  • Actual product appearance, color, or packaging may vary slightly due to lighting, display settings, manufacturing updates, or natural variations.
  • All products are subject to availability.
  • We reserve the right to discontinue any product without prior notice.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

Payment must be successfully completed before an order is processed unless Cash on Delivery (if offered) is selected.

We accept payment through secure third-party payment providers.

We reserve the right to:

  • Correct pricing errors.
  • Cancel orders affected by pricing inaccuracies.
  • Refuse transactions suspected of fraud or misuse.

Applicable taxes and shipping charges, if any, will be displayed during checkout.

5. Order Acceptance

Placing an order does not guarantee acceptance.

After receiving your order, we may:

  • Accept the order.
  • Decline the order.
  • Request additional verification.

We reserve the right to cancel any order due to:

  • Product unavailability
  • Pricing or listing errors
  • Payment issues
  • Suspected fraudulent activity
  • Violation of these Terms
  • Any other legitimate business reason

If payment has already been received for a cancelled order, the applicable refund will be processed in accordance with our Refund Policy.

6. Shipping and Delivery

We strive to process and dispatch orders promptly.

Estimated delivery timelines are provided for convenience only and are not guaranteed.

Delivery times may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Incorrect delivery information provided by the customer
  • Other circumstances beyond our reasonable control

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect addresses or unsuccessful delivery attempts may incur additional shipping charges.

7. Returns and Refunds

Returns, replacements, and refunds are governed by our Return and Refund Policy.

Customers must initiate eligible return requests within the applicable return period specified in our policy.

Refunds, where approved, will generally be processed within 5-7 business days after the returned product has been received and inspected.

Certain items may not be eligible for return, including but not limited to:

  • Opened consumable products
  • Used products
  • Personalized items
  • Products damaged due to customer misuse
  • Items marked as non-returnable

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand names
  • Product photographs
  • Website design
  • Graphics
  • Text
  • Icons
  • Videos
  • Software

is owned by or licensed to Bean bliss brew company and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without our prior written permission.

9. Prohibited Uses

You agree not to use our website to:

  • Violate any applicable law or regulation.
  • Commit fraud or impersonate another person.
  • Interfere with the security or functionality of the website.
  • Upload malicious software, viruses, or harmful code.
  • Attempt unauthorized access to our systems.
  • Scrape, copy, or extract website data using automated means without permission.
  • Infringe upon our intellectual property rights or those of others.
  • Engage in any activity that disrupts the normal operation of the website.

Violation of these Terms may result in suspension or permanent termination of your access.

10. User Content

If you submit reviews, comments, feedback, or other content, you grant Bliss theory a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for business purposes.

You agree not to submit content that is unlawful, defamatory, abusive, misleading, or infringes upon the rights of others.

We reserve the right to remove user-generated content at our discretion.

11. Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, we make no warranties or representations regarding:

  • Continuous website availability
  • Error-free operation
  • Accuracy of information
  • Compatibility with all devices or browsers

Nothing in these Terms excludes any statutory rights that cannot legally be excluded.

12. Limitation of Liability

To the fullest extent permitted under applicable law, Bliss Theory, its owners, employees, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to:

  • Use of or inability to use the website
  • Delayed deliveries
  • Loss of profits or business opportunities
  • Data loss
  • Unauthorized access to your account
  • Third-party services
  • Technical failures

Our total liability for any claim arising from your purchase shall not exceed the amount actually paid by you for the relevant order, except where liability cannot legally be limited under applicable law.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse these websites and are not responsible for their content, policies, products, or services.

Your use of third-party websites is at your own risk.

14. Force Majeure

We shall not be liable for delays or failures in performance caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, government actions, war, cyberattacks, transportation disruptions, or failures of communication networks.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, the website, or any transaction with Bliss theory shall be subject to the exclusive jurisdiction of the competent courts located in new delhi , India.

17. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after such updates constitutes your acceptance of the revised Terms.

18. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Bliss theory

Email: care.blisstheory@gmail.com

Business Address: 62-C , rani jhansi road , near jhandewalan metro station , new delhi- 110055

Customer Support Hours: Monday to Saturday , 9 AM to 7 PM

We aim to respond to all customer inquiries within 48 hours .

Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Bliss Theory regarding your use of our website and services.

*Bliss Theory is a brand owned and operated by Bean Bliss Brew Company*